ZONE 5 EVENTS – PRIVACY POLICY

1. Who We Are

Zone 5 Events organises endurance events and operates this website.

For any privacy-related queries, contact us at:

admin@zone5events.com

2. What Data We Collect

We may collect the following personal data:

When you register or purchase:

  • Full name

  • Email address

  • Phone number

  • Emergency contact details

  • Event-related information (e.g. experience level)

When you use our website:

  • IP address

  • Browser/device data

  • Cookies and usage data

When you sign up to our newsletter:

  • Name (if provided)

  • Email address

3. How We Use Your Data

We use your data to:

  • Process event registrations

  • Communicate important event information

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve our website and services

  • Ensure participant safety during events

4. Legal Basis for Processing (UK GDPR)

We process your data under:

  • Contract – to provide event services

  • Legitimate Interest – to improve and run our business

  • Consent – for email marketing

5. Email Marketing

  • If you subscribe, we may send:

    • Event updates

    • Early access (e.g. password release)

    • Promotions

  • You can unsubscribe at any time via:

    • The link in emails

    • Contacting us directly

6. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment providers (e.g. Stripe, Shopify)

  • Email marketing platforms (e.g. Mailchimp, Klaviyo)

  • Event management tools

We do not sell your personal data

7. Data Storage & Security

  • Your data is stored securely

  • We take reasonable steps to protect it from:

    • Loss

    • Misuse

    • Unauthorised access

8. Data Retention

We keep your data only as long as necessary to:

  • Deliver our services

  • Meet legal obligations

9. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent (for marketing)

To exercise these rights, contact us at:

[your email]

10. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse traffic

  • Enhance user experience

You can control cookies via your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy from time to time.

Changes will be posted on this page.